February 11, 2025 
2 mins to read Diamond Ejemeare Omonlumhen is a detail-oriented and highly organized virtual assistant dedicated to streamlining operations and boosting productivity for businesses and entrepreneurs. She specializes in administrative support, customer service, and task management, ensuring her clients remain focused on their core objectives.
With expertise in handling emails, scheduling, data entry, research, and e-commerce support, Diamond provides efficient and reliable assistance to help businesses stay on track with their goals. She is committed to delivering top-notch support that enhances workflow efficiency and improves overall business performance.
Skills
- Administrative Support – Email management, scheduling, calendar coordination, data entry
- Customer Service – Client communication, conflict resolution, live chat and email support
- Project Management – Task organization, workflow optimization, document handling
- Technology & Tools – Microsoft Office Suite, Google Workspace, Slack, Trello, Zoom, Canva, Grammarly
- E-commerce Support – Shopify product listing, order processing, customer inquiries
- Basic Tech Skills – Basic HTML, Shopify management
Experience
Administrative Assistance
Remote
- Managed daily schedules, email correspondence, and meeting coordination for clients.
- Handled data entry, document preparation, and cloud file organization to improve efficiency.
- Assisted in social media management, including content scheduling and engagement tracking.
Customer Support & Client Relations
Remote
- Provided real-time support via email, chat, and phone, ensuring prompt client responses.
- Resolved customer concerns efficiently, maintaining a high level of satisfaction.
- Assisted with Shopify store operations, including order processing and product updates.
Project Coordination & Research
Remote
- Conducted market and competitor research to provide actionable insights for businesses.
- Assisted in managing team projects, keeping track of deadlines and deliverables.
- Created reports, summaries, and presentations to support business decision-making.
Career Objective
Diamond aims to provide top-tier virtual assistance by leveraging her organizational skills and technical expertise. Her mission is to help businesses, entrepreneurs, and individuals optimize workflows, enhance customer satisfaction, and achieve greater efficiency through reliable administrative support.